FAQs

• There is no deposit required. Lockers work with a digital code.
• Lockers are emptied after the rental period ends, so take everything with you.
• Your code is only valid for the day or period you selected.
• Lockers are used at your own risk.
• Keep your code private and do not share it with others.

No. The Ultimate Alpha Pass includes a personal large locker in the dedicated Alpha changing area. There’s no need to order one separately.

If you purchased a locker during the presale, your locker number and locker code will be mailed to you on the last Monday before the start of the festival. This way, you can head straight to your locker without waiting in line at the venue.

If you did not receive your number and code, you can obtain them at the Locker Rental Desk.

Hand sanitizer dispensers are located throughout the venue for your convenience.

Free condoms, lube, and gloves in multiple sizes are available at various locations, including the entrances to the playrooms.

If the music or the crowd becomes too loud, visit the Merchandise Shop or the Guest Services and Shop. You can pick up a free pair of earplugs there.

Always keep an eye on your drink and never leave it unattended. Even in a safe space like Beyond Darklands, it’s important to stay aware of your surroundings.

Trust your instincts, look out for each other, and don’t hesitate to reach out to staff or security if something feels off.

Your safety and comfort matter to us. Due to past complaints, here’s what you need to know when taking a taxi during Beyond Darklands:

• Agree on a fixed price before getting in or make sure the taximeter is turned on.
• A typical ride from Waagnatie to Central Station costs around €20.
• Watch out for scams.
• We are working with the Antwerp Police to ensure honest service. Just like last year, taxi drivers will be monitored for your safety.

When in doubt, ask a staff member or volunteer for help.

If you book your stay at one of our official host hotels through the Beyond Darklands website, you’ll enjoy complimentary shuttle service to the Fusion (Friday) and Rage (Saturday) parties.

At check-in, you’ll receive a personal Hotel Guest Card. Show this card to the shuttle staff to access the buses and skip the line at the venue with our quick queue entry.

How does it work?

• Shuttle stops are close to the host hotels.
• Show your Hotel Guest Card to the bus attendant when entering the bus.
• Scan the QR code on the welcome letter in your hotel room for schedules and stop locations.

Good to know

• Seats are not reserved and depend on availability. Early and late buses are usually less crowded.
• Be at the bus stop at least 10 minutes before the scheduled time.
• Shuttle capacity is limited. If needed, call Antwerp Tax at +32 3 238 38 38 or use Uber.
• All events take place at Waagnatie, Rijnkaai 150, Antwerp.
• This service is only available to guests who booked through the official Beyond Darklands website. Bookings made directly with the hotel or via third-party platforms are not eligible.

Let us handle the ride while you focus on the fun.