FAQs
Got questions? We’ve got answers. Use the search bar to find exactly what you need
or browse by category to explore the most common topics.
Got questions? We’ve got answers. Use the search bar to find exactly what you need
or browse by category to explore the most common topics.
Please note that all nighttime parties are exclusively for men and trans men. This policy helps maintain the safe space and atmosphere these events are designed for.
We advise you to book a locker in in advance for the full event or on a daily basis.
If you purchase a locker during the presale, your locker number and locker code will be mailed to you on Monday 2 March 2026. If you did not receive your number and code, you can obtain them at the Locker Rental Desk.
Although they are much more expensive than presale lockers, you can still rent one on a per-event or daily basis. Small lockers are always available. Large lockers tend to sell out quickly.
Ultimate Alpha Pass holders do not need to rent a locker. A personal large locker is included with your ticket.
The locker area is accessible during all official festival opening hours, including the hours of the Darklands Village.
No. The Ultimate Alpha Pass includes a personal large locker in the dedicated Alpha changing area. There’s no need to order one separately.
If you purchased a locker during the presale, your locker number and locker code will be mailed to you on Monday 2 March 2026. This way, you can head straight to your locker without waiting in line at the venue.
If you did not receive your number and code, you can obtain them at the Locker Rental Desk.
Hand sanitizer dispensers are located throughout the venue for your convenience.
Free condoms, lube, and gloves in multiple sizes are available at various locations, including the entrances to the playrooms.
If the music or the crowd becomes too loud, visit the Merchandise Shop or the Guest Services and Shop. You can pick up a free pair of earplugs there.