FAQs
Got questions? We’ve got answers. Use the search bar to find exactly what you need
or browse by category to explore the most common topics.
Got questions? We’ve got answers. Use the search bar to find exactly what you need
or browse by category to explore the most common topics.
The locker area is accessible during all official festival opening hours, including the hours of the Darklands Village.
No. The Ultimate Alpha Pass includes a personal large locker in the dedicated Alpha changing area. There’s no need to order one separately.
If you purchased a locker during the presale, your locker number and locker code will be mailed to you on Monday 2 March 2026. This way, you can head straight to your locker without waiting in line at the venue.
If you did not receive your number and code, you can obtain them at the Locker Rental Desk.
Hand sanitizer dispensers are located throughout the venue for your convenience.
Free condoms, lube, and gloves in multiple sizes are available at various locations, including the entrances to the playrooms.
If the music or the crowd becomes too loud, visit the Merchandise Shop or the Guest Services and Shop. You can pick up a free pair of earplugs there.
Always keep an eye on your drink and never leave it unattended. Even in a safe space like Beyond Darklands, it’s important to stay aware of your surroundings.
Trust your instincts, look out for each other, and don’t hesitate to reach out to staff or security if something feels off.
Your safety and comfort matter to us. Due to past complaints, here’s what you need to know when taking a taxi during Beyond Darklands:
When in doubt, ask a staff member or volunteer for help.