FAQs

Yes. As a volunteer, you are covered by insurance in case of injury or accident during your shift.

We are committed to providing safe working conditions, along with the tools and materials you need. Only take on tasks you feel comfortable with, and stay in touch with your team leader if you have questions or concerns.

Your well-being comes first. Let’s work together to make volunteering at Beyond Darklands a safe, fun, and unforgettable experience.

We want everyone to feel welcome and included at Beyond Darklands. Here’s how we support guests with accessibility needs:

Wheelchair access: Most areas of the festival and parties at Waagnatie are wheelchair accessible. We do our best to suspend cables and cover drains to keep paths clear. Some elevated sections in the playroom and Alpha Lounge require stairs. If you’d like to access the Alpha Lounge in a wheelchair, our staff will gladly assist you—and so will many of our guests. We’re family, after all.

Disabled parking: If you need a parking space close to the entrance, email cr@darklands.be at least three weeks before the event to request a disabled parking permit. Spaces are limited, so contact us early once you’ve decided to attend.

Sign-language interpretation: Most main stage performances include International Sign Language interpretation to support deaf and hard of hearing guests. For questions or special requests, reach out to cr@darklands.be.

We’re proud to offer these services thanks to the incredible support of Lola McQueen and our amazing team of interpreters. Their efforts help make Beyond Darklands more inclusive for everyone.

Yes. Most of the shows and performances on the main stage will include sign-language interpretation in International Sign Language. This is part of our effort to make the event more accessible to deaf and hard of hearing members of our community.

If you have any questions or specific needs, feel free to contact Customer Relations at cr@darklands.be.

This service is made possible thanks to the generous support of Lola McQueen, one of our beloved drag queens, and our amazing team of interpreters. We’re deeply grateful for the inclusivity they bring to the festival.

Yes, but spaces are limited. If you need a parking spot close to the entrance, please contact Customer Relations at cr@darklands.be at least three weeks before the event.

Once you’ve decided to attend, reach out as soon as possible so we can arrange a disabled parking permit for you.

Yes, most areas of the festival and the parties at Waagnatie are accessible by wheelchair. We do our best to keep paths clear by suspending cables and covering drains where possible.

Please note that some level differences in the playroom and Alpha Lounge involve stairs. If you need assistance accessing the Alpha Lounge with a wheelchair, our staff will be happy to help. Many of our guests are also more than willing to lend a hand—because at Beyond Darklands, we’re family.

The lost property service at the festival is located at the Darklands merchandise store. You can visit the store during opening hours to see if your item has been found.

If you realise after the festival that you have lost an item, please contact Customer Relations at cr@darklands.com. If your item has been found, we will gladly ship it back to you free of charge.

No worries! Please email us at cr@darklands.be with the relevant details (name, ticket, email address used, etc.), and we will do our best to retrieve your lost tickets.

Antwerp is ready to welcome you to the annual Beyond Darklands Festival. Whether you’re arriving by public transport, car, bike, or on foot, you’ll find Waagnatie Expo & Events conveniently located near the city centre at:

Rijnkaai 150, 2000 Antwerpen

• By tram or bus: Tram 7 and 24, or bus 17 get you within easy walking distance.
• By train: Trams and buses run regularly from Antwerp-Central station.
• By car: Paid parking is available in the neighbourhood of Waagnatie. Keep in mind Antwerp’s low-emission zone rules. Due to works, the parking in front of Waagnatie won’t be available anymore in 2026.
• By bike or on foot: City bike stations and pedestrian paths make it convenient to reach.

No matter how you travel, getting here is easy so you can focus on the experience.
More information can be found on the website of Smart ways to Antwerp.

Please note that all nighttime parties are exclusively for men and trans men. This policy helps maintain the safe space and atmosphere these events are designed for.